Carl Capato has been servicing the Life, Health & Disability insurance vertical for over 25 years with digital transformation and automation solutions & services. Carl brings an understanding of claims processing, key claim performance goals, and challenges. Carl’s in-depth knowledge comes through servicing mid to large size insurance carriers throughout the USA and Canada. Carl holds life and disability committee seats on several industry conference boards. This involvement has Carl involved in speaking and educating the insurance vertical on applying digitization and automation throughout the claims journey.