The last decade has seen exponential advancements in conversational AI, natural language processing and intelligent automation technologies - all joining hands to pull digital transformation out of the back office and into the forefront to radically transform customer experience management. Join Simha Sadasiva, CEO and co-founder Ushur, and industry stalwarts, veterans and decision makers from Aflac, Great West Life, and Unum as they dissect the role of AI and automation in transforming customer experience in the insurance industry and discuss specific use cases and strategies that will be most impactful for the coming years.
Simha Sadasiva, CEO & Co-Founder, Ushur
Jennifer Daniel, VP Premier Technology Partnerships, Aflac
Steve Rullo, EVP & Global Chief Information Officer, Canada Life Assurance
Jason Andrew, CAO, FINEOS
Original Air Date Tuesday, October 5th, 2pm