Vijay Dheap, Chief Solutions Officer at RozieAI, spearheads efforts to enable organizations to deliver AI-driven personalized experiences at scale. With over two decades of experience, including roles at IBM, an MBA from Duke, and a software engineering background from the University of Waterloo, he focuses on integrating emerging technologies into enterprises, driving tangible business outcomes. He delivers operational advisory, technology solutions design, AI best practices, and experience innovation consulting for CX excellence. Holder of fifteen patents across diverse fields like AI, cybersecurity, cloud, and mobile, Vijay bridges the gap between innovation and market-leading solutions.