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Sastry Durvasula

Sastry Durvasula

Chief Information & Client Services Officer, TIAA

Sastry Durvasula joined TIAA in 2022 as the Chief Information & Client Services Officer, responsible for leading the global technology and client services organizations. 

Sastry comes to TIAA having most recently served as the Global Chief Technology and Digital Officer, and Partner, at McKinsey & Company. In that role, he led the strategy and development of the firm’s differentiating digital products and platforms, internal and client-facing technology, data & analytics, AI/ML, cyber and hybrid cloud ecosystem, and served as a senior advisor on client engagements.

Previously, he held Chief Digital Officer, Chief Data & Analytics, CIO and global technology leadership roles at insurance broker and risk management company Marsh and at American Express, where he spent 15 years. He was also a consultant for several Fortune Global 500 companies. 

Sastry brings a breadth of global experience in the technology, financial services, payments and insurance domains, and a proven track record in leading and transforming large organizations, shaping innovative digital strategies and experiences, driving complex risk and cyber security capabilities, and managing global P&Ls. He successfully led the development of strategic B2C, B2B and B2B2C products and platforms, FinTech and InsurTech partnerships, M&A and new ventures. Sastry is a passionate advocate for diversity and sustainability. He serves on the Board of Directors for Girls in Tech, the global non-profit dedicated to eliminating the gender gap in tech, and championed industry-wide initiatives focused on women in tech, including #ReWRITE and Half the Board.

Sastry holds a Master’s degree in Engineering from the Indian Institute of Science, is credited with 30+ patents and plays a leadership role in technology industry/academia consortia.