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Keynote Speaker - Zack Kass
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Experiences
2024 Expo Floorplan
NEW - ITC Agents
Networking on the Expo Floor
NEW - Curated Programs
ITC Brokers
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Startup Pitch Competition
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After Hours
Official Closing Party
Overalls Life Concierge
ITC Vegas Week
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Richard Asprey
CEO
,
Excellent Insurance
Sessions
16-Oct-2024
2:00 PM 2:35 PM
How GenAI Chat and Voice are Enabling Human Agents to Offer Exceptional Customer Experience, Not Just Replacing Them
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