Jacob joined RegEd in 2005 and has held progressive roles in Support Services, Implementation and Relationship Management and Product Management. In his role as Director of Product Management, Jacob is responsible for overseeing the Xchange solution suite and works closely with our clients to identify enhancements that will address their evolving requirements and continue to move Xchange forward on the innovation curve. By working closely with and supporting Xchange clients over the last 15+ years, Jacob has gained deep knowledge across a broad range of client configurations and strong insight into best practices for onboarding, licensing and registration work processes.