Henry is a serial entrepreneur and experienced software architect with a reputation for vision and inventiveness. He has over 30 years experience in system-architecture design, and has brought to market numerous successful software products that focus on contact center analytics and performance management. For the past 15 years, Henry has focused on providing best-in-class solutions for customer experience teams that manage large volumes of inbound email. Henry is the CEO of Emailgistics Corp., which he founded in 2018.