What’s Next After Now: Insurance Redesigned Presented by Sapiens
Track: Product Development Track
Date Presented: September 22, 2022
With the pace of change continually accelerating, carriers struggle to keep pace with higher levels of quality, service, and overall business agility. The past few years further proved that the world is truly at our fingertips, and that customer demands have shifted seismically, yet how do organizations go from being reactive to growing forward proactively. The speed and efficacy of decisions, coupled with the ability to respond to real time conditions will continue to be a critical tenet fueling the path forward. In this dynamic panel discussion, industry veteran and transformation expert, Jamie Yoder will present and discuss key facets which can help companies: Change the way you engage Change the way the work is done and managed Change the way you change For the past decade the focus of innovation has shifted from product-centric to customer-centric, and from marketing-focused to user-experience-focused, however the optimal solution is not merely to focus on singularly on technology to keep the customer expectation, demands, and experiences at the core, but to focus on the ALL, and to shift the attention from incremental change to the tools that can transform the entire enterprise.
Jamie Yoder, President and General Manager, Sapiens North America
Denzil Wasson, CTO of Decision, Sapiens