Partnering in Payments: Making Instant Claim Payments A Reality

Track: Claims Track

Date Presented: September 22, 2022

Delivering a seamless customer experience when it comes to insurance claim payments is no simple task. Customers in this sector are often dealing with deeply personal, life-altering circumstances wrapped in uncertainty. Speed and choice of payment are driving factors in delivering a greater sense of well-being for customers, which ultimately translates to increased customer satisfaction and loyalty. While digital payments have become commonplace, the delivery process for insurers can be challenging. In this insightful session, we’ll examine how insurtech firms are partnering with banks to integrate the latest digital tools to facilitate faster, better claim payments. Leading firms from the insurtech, P&C carrier, and bank sectors will discuss how these new cutting-edge partnerships are creating an accelerated, efficient, and data-rich payment experience for customers and insurers alike. We will also examine the anticipated advances in claim payments the industry will have its fingers tips in the years ahead.

Moderator: Kevin Morse, Executive Director, J.P. Morgan

Panelists:
Ray Nazloomian, Executive Director - Partnerships, J.P. Morgan Payments
Ian Drysdale, CEO, One Inc
Ricky Labore, Treasury Consultant, Liberty Mutual