Leveraging Modern Technology with a Human Touch
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Date Presented: October 31, 2023

Description:

Technology is transforming the delivery of employee benefits, bringing unheralded speed and efficiency. Artificial intelligence (AI) is refining processes, adding value, and carving a new path forward. What hasn’t changed, is that people remain at the center of it all. Providing a human touch at their times of greatest need remains a golden opportunity. Leveraging modern core systems, including AI capabilities, with a personal touch gives group insurance providers new opportunities to deliver personalized benefits when and how people need them, improving their quality of life. Key Takeaways: – How modern core systems and AI are changing the group insurance ecosystem in ways that matter– The impact of digital natives on the development and distribution of group benefits– How an understanding the diverse people served by benefits will dictate winners and losers

Speakers:

Barry Duffy, Product Manager, FINEOS

Eddie Choi

Kellie Benson-Bray, Director, Member Relations Workplace, LIMRA

Rima Safari, Partner, PwC

William Dalicandro, Senior Vice President, Core Market, Unum

Related Sessions

The Consumer Journey: Building Tomorrow’s Benefits

The Consumer Journey: Building Tomorrow’s Benefits

Unlocking Our Potential: The Power of Diverse Thinking in Group Insurance

Unlocking Our Potential: The Power of Diverse Thinking in Group Insurance

Opening Remarks

Opening Remarks

Closing Remarks

Closing Remarks