It’s a Whole New World: All in for Clients, All out on Tech Debt
Track: CoreTech
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Date Presented: November 2, 2023

Description:

The time to act is now. There’s a rapid convergence of a range of forces at play – AI and emerging tech, digital economy, on-demand mindset, skills and jobs of the future, risk and cyber threat landscape, regulations and policies. CoreTech is at the center of this with an increasingly pivotal role in helping businesses reimagine capabilities and deliver the greatest impact for their clients. With insights from a digital transformation of a century-old financial services firm, and firsthand experiences and learnings from successful ecosystems in global payments and insurance, this fireside chat will emphasize how CoreTech enables client centricity, empowered teams and business agility. By leapfrogging legacy technology, CoreTech can power business strategic shifts, drive intelligent automation, fuel innovation and enable best-of-breed partnerships with FinTech and InsurTech to create client delight.

Speakers:

Moderator: Rodney Zemmel, Global Leader of McKinsey Digital, McKinsey & Company

Sastry Durvasula, Chief Information & Client Services Officer, TIAA

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