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2023 Agenda

ITC Vegas


How GenAI is Improving Loss, Expense and Experience Outcomes for Insurers Managing Property Contents Presented by Genpact

November 02, 2024
Mandalay Bay Ballroom F

Claims outcomes of Loss Cost, Expense and Experience are out of balance for many carriers.  The economy and the associated pressure of any cost has prioritized reducing expenses and ensuring indemnity accuracy ahead of optimizing the experience for their customer.  Now, with the growing adoption GenAI, many carriers are beginning to bring balance between the competing priorities and giving experience a more equal position in the claim outcome.  Join Jeff Saye from Genpact and Terry Buechner from AWS as they discuss the exciting solutions that are being developed and deployed as part of their partnership!

Jeff Saye, Global Leader - Insurance Claims - Genpact
Terry Buechner, Principal Insurance Specialist, Global Core Systems Leader - AWS